About the roleCAFE TEAM LEADER Being a Team Leader in our Cafes is all about creating a rewarding work environment by given the opportunity to make a difference in someone’s day, every day. Never a late night, you can finally have a career in hospitality with the work-life balance you were looking for! Because our business is growing, we can offer you job security and the opportunity to develop your career alongside us. If you’re looking for a career in hospitality where you can make a difference by delivering phenomenal standards and store growth and are passionate about creating an exceptional workplace for all your team, this is the role for you! . You will be responsible for Motivating, supporting, and developing your cafe team to deliver exceptional customer service Supporting your General Manager and deputising when needed Coaching your cafe team to smash weekly targets Striving to always do better for your guests Knowing your Cafe Menu – being prepared to check and challenge all food and drink Upselling the delicious menu extras and driving your team to do the same Encouraging your guests to provide their valued feedback Helping your team to make sure your Cafe stays clean, safe and legally compliant You will need To be 18 years of age or older Some practical work experience in Cafes, Fast Food, Restaurants, Pubs etc Experience leading or coaching a small team To be warm and engaging both with your team and your customers To have a positive attitude with a passion for customer service To be someone who thrives in a branded business, with set menus, food specs, etc. The ability to coordinate multiple tasks in a fast-paced environment To be an excellent communicator Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date. What’s in it for you Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to: Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco Retirement savings plan Life Assurance An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home Uniform provided Holiday starting at 28 days (Including Bank Holidays) Colleague Discounts: Click here to read more about the benefits we have available for our colleagues. PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. About usTesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We’re the UK’s number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It’s our people that make the difference every day – helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.