Candidates will based at Royal Shrewsbury Hospital, SY3 8XQ. To provide comprehensive clerical support to Consultants and Junior Medical Staff across the whole range of associated activities. To undertake various clerical duties in connection with the custody and use of health records. This includes all administrative procedures and documentation associated with a patient’s attendance and/or admission to hospital. To answer telephone calls/enquiries and provide a first line reception service. The post holder will be required to demonstrate a significant level of initiative in organising his/her own work load, and in taking decisions and action, some of which will be without the immediate advice of Management /Medical Staff To escalate issues to appropriate senior staff in the absence of the Administration Manager, and ensure the continuity of the service.