Service Manager

Type: Permanent

Date Posted: 27-Mar-23

Closing Date: 24-Apr-23

Location: Surrey, KT18

Salary: £30,307.00 per year

Service Manager

Become a Service Manager with Active Prospects!
Location: Ewell / Ashtead
Salary: £30,307 °subject to April uplifts
Service Type: Complex Care Service
Speciality: Mental Health, Autism, Learning Disability

Do you want to work for an award-winning company? Active Prospects have been awarded with an Outstanding Best Companies rating in 2021 and ranked on the UKs Best Workplaces 2023 by Great places to work UK! Our training and development have won various awards over the years and in 2022 we won Trainer of the year at the Learning Disabilities and Autism awards.

Do you want to lead a team to support people to live a gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations.

We are looking for a new service manager to support two services of which one is a brand-new service for two people in Ashtead and one is a current provision for three people who currently live in Ewell. This is an ideal opportunity for someone starting their management career and sits within our level 1 management bandings. The role consists of admin days and shifts.

You will need to have a passion for empowering people to lead an aspiring life. You will need to be kind, patient, resilient, compassionate and believe strongly in great leadership. The role can be tough, but the rewards outweigh, the current three people in Ewell have been thriving in their flats over the last three years and enjoy full and active lives. For one individual the support has meant he has not returned to a hospital setting for the last four years, for a second person he has been able to explore his identity and to socialise with likeminded people. Our third person now receives support which celebrates her cultural and heritage needs.

You will need to be adaptable, flexible, and be able to lead staff to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking. Its important to note that some of our people may self-harm, have anxiety or on occasion show behaviours of concern.

At present all the people we support have several hours of 1:1 support during the day as well as some shared support day and night. The ideal people will have a passion for working with people and have a keen interest in the psychology behind complex behaviours that challenge and the willingness to learn and practice Positive Behaviour Support

Our Services are close to public transport, with a short walk from the bus stop/train station to the services. This role includes attending monthly management meetings in Reigate, being part of an on-call rota and actively participating in ongoing learning and development.

In return for your dedicated service you can expect a competitive rate of pay of £15.05 per hour ,enhanced pay when you leave to have a baby (maternal, paternal or adoption), Employee Assistance programme with various aspects of free legal support and counselling, support with gaining further qualifications in Social Care (levels 3 and 5), career progression opportunities which have seen 80% of our management progress into their current roles since they’ve started with us as Support Workers, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive in. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.

You can support people to lead aspiring Lives – – as little or as much as you are able to – get in touch to find out what flexible working opportunities are currently on offer.

What are you waiting for?

Apply today or contact us directly on and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note:

all offers are subject to satisfactory completion of our pre-employment compliance standards.


Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.