Security Supervisor

Type: Permanent

Date Posted: 29-Mar-23

Closing Date: 28-Apr-23

Location: L30 4AB

Salary: null

Security Supervisor

-Job Description

Mitie has a great opportunity for the Security Supervisor to join the Total Security Management Team, the Security Supervisor will be based at one of our prestigious sites at Atlantic Park Liverpool.

Hours of Work: Monday to Friday 06:00 until 18:00.

Pay rate: £12.25

Weekly contract: 60 Hours

Responsible: JLL Facilities Manager, Mitie JLL Regional Account Manager

External relationships: Contractors, Suppliers and Members of the public.

Internal relationships: Site Core security officers Relief Security Officers, Mitie Control Room, Resource Schedulers

Main Duties of the Role

-Ensure all incidents are logged and directed effectively through to completion.

-Effectively communicate business issues to the JLL Facilities Management team.

-Planning staffing provision within the Mitie Control Room all annual leave.

-Maintain the standards of Atlantic Park for access/egress and contractor regulation.

-Ensure standards of dress, safety and presentation are always maintained.

-Complete timely and accurate reports on all security activities presented to the JLL Facilities Manager.

-Carry out Void Unit Inspections as well as complete Daily Safety Checks.

-Provide continued training and coaching to all Site security officer and relief staff to ensure consistent performance.

-To be fully conversant with the methods of working of all equipment and to ensure that it is of a standard and quality commensurate with the requirements of the contract.

-Ensure that all site staff and relief staff have read and signed the Assignment Instructions and Risk Assessments.

-Ensure that all contractual requirements are properly fulfilled and if there is a issue or concern it is reported to the JLL Facilities Manager.

-Handle all day-to-day enquiries which arise from whatever source in respect of the daily operation of the security of the centre and report to the JLL Facilities/Account Manager.

-Any other reasonable request from management or client.

-To have an awareness of key performance indicators and service level agreements.

-To be available for additional hours as required due to the needs of the business/contractor access etc.

Skills & Knowledge

-Has the ability to contribute toward a team operation or can work on own initiative.

-Able to communicate effectively and clearly at all levels within the organisation.

-Comprehensive working knowledge of all processes and procedures.

-A skilful negotiator who is capable of resolving reported issues.

-A decisive and assertive decision maker who can interpret situations to proceed with a prioritised action plan that achieves the results required.

-Excellent report-writing and analytical skills with attention to detail.

-Excellent organisational and time management skills.

-A positive attitude to dealing with people and taking on challenges.

-Experience of working within a Retail Environment essential.

-Strong Man Management Skills.

Person Specification

-Door Supervisor License Essential Training can be provided for CCTV Badge.

-5 year of work history Vetting is essential before starting the position.

-As a job requirement and shift patron officer must be available to work Monday to Friday.

-Job Application Includes CV must be submitted with up to date 5 year work history.

-The Full time security officer will need to be a team player with a committed attitude.

-The Full time security officer should be able to work on his own initiative.

-A flexible Approach to work to suit business needs.

-Ability to operate an online portal and use basic It equipment.

-Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.

Additional Information

Benefits Include

-Competitive holiday entitlement


-Access to additional training for future development

-Wide range of discounts from selected companies

-Full uniform provided