Security Operations Support Manager 12 months FTC

Type: Contract

Date Posted: 44984

Closing Date: 45014

Location: Burton upon Trent, DE14 2UZ

Salary: Not specified

Security Operations Support Manager 12 months FTC

Role overview

About the role

Relationships mean everything to us, and this one is particularly special. You’ll have an important part to play as an Operations
Support Manager, managing a team of direct reports. As a member of the Central Security Guarding Team; reporting to Senior
Security Operations Manager you will work closely with the HR Team managing capability, performance, employee engagement; absence
and disciplinary management, to enable Unipart’s guarding services to deliver a highly effective and efficient service.

We don’t just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and
professional goals to a world class level. You’ll have a key role to play in helping your team go ‘From Gate to Great’, with all
the opportunities that go with it.

As part of your key responsibilities you’ll:

* Liaise with the HR department to ensure that all ER matters are handled in in a timely and effective manner, in alignment with
HR policies and procedures
* Ensure relevant internal stakeholders fully understand the HR processes, policies, security policies and procedures and provide
support and training
* Lead effective absence management in line with the Absence Management Policy, including robust and timely investigations and
disciplinary action where required
* Coach and mentor team members, ensuring their continuous development
* Ensure the team have relevant skills and training
* Actively promote and embed a culture of employee engagement within the team
* Provide monthly metrics to management on absence, capability and training
* Support in setting relevant objectives and reviewing throughout the performance cycle ensuring completion and follow up actions
including Performance Improvement Plans where necessary
* Assist with recruitment for the Security Team, supporting with interviews, ensuring full compliance to industry standards
including vetting of all employees to BS7858 and Right to Work checks etc
* Build positive collaborative relationships with internal / external stakeholders

About You

We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this


* Proven experience of effectively managing teams and individuals in complex and challenging environments
* Demonstrable experience in people management, including absence, ER cases, investigations, performance, development and
training, disciplinary, grievance and capability
* Experience in prioritising own workload around tight deadlines in a pressurised environment
* High level of PC literacy, in particular: Microsoft Word; Excel; PPT; and Google workspace skills
* Excellent organisational skills
* This role covers sites across the UK, so an ability to travel nationwide is required


* Demonstrable in-depth knowledge of time and attendance software.
* Preferable – Experience of working in complex Security environments
* Preferable – formally recognised security, HR and/or management qualifications from accredited professional bodies