Operations Manager

Type: Permanent

Date Posted: 45008

Closing Date: 45038

Location: Edinburgh, EH1 1AD, Edinburgh, EH1 1AD

Salary: £50,000 per year

Operations Manager

Due to internal progression, we have an exciting opportunity for someone to join the team which covers the central belt Scotland area.

Reporting to the Operations Director, this role will oversee 20 contracts covering sectors of Stadia, Concessions, Healthcare and B&I. The majority of these sites are in the WestTo be successful for the Operations Manager position, you must have relevant catering experience and must have a background of multi-site management, managing clients and leading diverse internal teams, including General Managers

You will have a comprehensive support network to help you in your role, which, combined with your commercial awareness, you will use to drive continuous growth. The role is field-based, so you will be prepared to travel around the the central belt Scotland regions as required.

To deliver on our high standards, you will be accountable for:

Leading and coaching site managers and service champions within your patch
Creating a platform for financial growth
Excellent cost control
Innovative menu planning with specified budgets
Overseeing site management within your area of responsibility
Recruiting and developing high calibre of site managers
Building internal and external relationships
Regular liaison with clients

Working Pattern: 37.5 hours per weekSkills and Experience

Applying for the role of Operations Manager, you will need the following essential skills and experience:

Proven experience in contract catering within a field-based role
You must have recent Multi-site management
Leadership qualities, inspiring and motivating a large, diverse team
Confidence with numbers
Profit and loss management
Experience within a similar sector is desirable
A background in hotels/restaurants or hospitality preferred

If this role excites you, then we want to hear from you!

We are only able to consider those that have 2 years minimum of multi-site Operation Management experience currently


We thank our colleagues for a job well done, and that’s why we offer a wide range of benefits, including:

A salary of £50,000 per annum, 15% KPI performance-related bonus & a company vehicle
31 days holiday* increasing to 33 after 2 years service, 4 x life assurance, a workplace pension & free lunches on site
The option to buy additional holidays – supporting your way of life
Enhanced family leave
Free access to mental health first aiders & therapy sessions – supporting you through life’s ups and downs
Free access to the 24/7 GP service, nutritional & health experts, financial & legal support – the wellbeing of our teams is key
A vast amount of discounts & cashback for supermarkets & retail – reducing your shopping bills
A cycle-to-work scheme – saving you 25-40% on bikes
Discounts for cinemas, restaurants, hotels, holidays and family days out – we want our teams to enjoy life!
A great variety of opportunities & award-winning development programmes to support your career ambitions – big enough for growth, small enough to feel connected
And since the community is at the heart of everything we do – we offer 2 days paid leave for charity work

*pro rata, incl. bank holidays

Why it’s Great to Work for Us

Welcoming you into our warm, friendly, and genuine team from your first day, we’ll make you feel part of the family. With an inclusive, collaborative, and caring culture, you will share our shared purpose of delivering outstanding customer service.

At Elior, we’re innovators and extremely proud of our work around diversity, sustainability, and social value. That’s why with a firm belief in a diverse workplace, 95% of our colleagues feel we cultivate a culture where people of all backgrounds are welcome and valued.

If you want to give back to the community, this may be your role. Apply today.

Our People Promise

We promise to value you like we value our customers. We want you to feel appreciated, supported and fulfilled.

We aspire to do this by:

Offering roles to support your way of life
Employing people who care
Trusting you to deliver
Thanking you for a job well done
Letting you know what you need to know
Listening to you
Providing opportunities for growth and progression
Supporting you through life’s up and downs

Any internal colleagues applying for this role, please be advised that new terms and conditions will apply.
At Elior we’re enriching lives, everywhere, every day. Feeding children in schools, loved ones in hospitals and care homes, sports fans in stadiums, visitors in heritage sites and teams in the workplace.
We are a multi-award-winning global player in the hospitality sector, founded in 1991 with over 105,000 colleagues worldwide, serving over 4 million guests every day. In the UK, our dedicated team serve our customers across 1200 locations.

Because of our success and stability, we can offer you excellent career opportunities where you will be nurtured and supported to fulfil your potential. We are renowned for looking after our people, with 87% of our colleagues feeling proud to work with us, and we are committed to delivering delicious and healthy food, which is ethically sourced.

And we’re committed to looking after the planet, supporting the community, cutting food waste and supporting wellbeing. We’ve lots to shout about with our strong and united approach in tackling many important global sustainability issues.