MAS Team Administrator | Dorset HealthCare University NHS Foundation Trust

Type: Permanent

Date Posted: 28-Mar-23

Closing Date: 27-Apr-23

Location: Poole, BH12 4NB

Salary: Not specified

MAS Team Administrator | Dorset HealthCare University NHS Foundation Trust

Dorset Healthcare is responsible for the provision of Memory Assessment Services (MAS) across the county and nationally it has been recognised that Dementia is an area of health significance with an ever-increasing ageing population.

If you are passionate about Dementia and want to join our supportive multi-disciplinary teams across the county, you will be joining caring, enthusiastic, skilled and dedicated staff teams. We regularly achieve over 96% positive feedback in the Patient Experience Surveys and we are proud to be innovative in our practice. We regularly participate in research studies and we are working towards accreditation on the Memory Services National Accreditation Programme developed by The Royal College of Psychiatrists.

You will be joining a friendly, dynamic, professional multi-disciplinary team in a high paced environment where a flexible and adaptable approach with excellent multi-tasking abilities as well as a good understanding of Microsoft Office and a minimum of RSA/OCR II Typing / word processing qualification or equivalent is required.

You will be based in The MAS East team at Alderney Hospital, Poole. Home visits and clinics take place across the whole of the county and working from home is also an essential aspect of the role going forward.

The main duties will be to provide administrative support to a team of health professionals, including audio typing, diary management, letter formatting, ensuring the accurate recording and storage of information and reception cover. This will involve updating information on the electronic patient record system.

Duties would also include scanning, photocopying, data gathering and data entry, room bookings, and other admin tasks as required.You will need to have an excellent eye for detail, be a quick learner and be able to work under pressure and to deadlines.You will liaise with colleagues within the wider Dementia services, primary care, community health and social care services, voluntary sector organisations and the wider mental health teams for older adult services as appropriate

The main skills and qualities are:
• • a flexible, adaptable approach
• excellent multi-tasking abilities
• an eye for detail and a quick learner
• able to work under pressure and to deadlines
• high standard of communication skills
• ability to support your admin colleagues

If you are an experienced administrator with the right skills and experience for the role and would like to be part of a service that is adapting to meet the needs of people in the local community with Dementia then please read the associated Job Description to see if you are eligible to apply.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We’re all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

This advert closes on Tuesday 11 Apr 2023