Investigation Support Officer
Location: Flexible, the role will be contracted to our Wilmslow office. Through hybrid working we offer great home and office-based working opportunities and more general flexibility over where you work to be productive. There will be times when you will be expected to attend the office to collaborate with colleagues or travel due to business need.
Salary:?£23,946 – £26,836 per annum, plus excellent benefits.
Hours: Full-time (37 per week) OR Part-time
About us?
The Information Commissioner’s Office (ICO) is the UK’s independent regulator of information rights. In a data-driven world, we provide advice, guidance, and support to organisations enabling compliance with their obligations, as well as protecting individuals and their personal data.
As an employer, we are passionate about making a positive difference to the lives and careers of our people, and we empower you to be curious, impactful, collaborative and respectful.
In July 2022 we launched our new strategic plan, ICO25, which you can read?here. Our work is interesting, immensely rewarding and increasingly in the public eye. As a result, more people than ever before are turning to us for help.
Why work for the ICO?

Pay progression scheme.
Hybrid and flexible working options.
25 days paid holiday per year, plus privilege and public holidays.
Flexi leave (up to 26 additional days leave per year).
Pension (employer contribution around 26.6%).
Online discount scheme to save money at major supermarkets, retailers, gyms, restaurants, insurance providers and many more.?
Health Cash Plan.?
Fantastic development opportunities to learn and progress.

Further details can be found on the benefits section of our?website.
The Role
The Investigations Directorate is responsible for investigating civil breaches, contraventions and criminal offences contrary to the legislation regulated by the ICO. The Investigation Support Officer will primarily be responsible for providing support to the privacy and digital marketing investigation team who have responsibility for investigations targeting individuals and organisations causing harm to the general public through nuisance calls and messages. They will also have the opportunity to support and learn about the work of all the teams across the directorate.
The role of the Investigation Support Officer is varied and they will be responsible for a wide range of duties required to support the work of all members of the investigation team. They will assist Lead Case Officers in the completion of high quality, timely investigations into breaches of relevant data protection legislation through case research, conducting enquiries and analysis of data. They will also support the management team through the production of accurate performance data and briefings as well as taking minutes of significant internal and external meetings.
Equality, diversity and inclusion
The ICO is committed to promoting and enhancing equality, diversity and inclusion. We are focused on developing a workforce that is representative of the communities we serve and together we are building an inclusive workplace where all of our colleagues have the opportunity to progress, develop and make a real difference.
We are championing this through our Equality Diversity and Inclusion Board together with a number of staff networks. Read more about our commitment on our website.
If you have a disability or impairment, and have difficulty using our online application system, please email the Talent team at recruitment@ico.org.uk and we will arrange an alternative method.
To Apply
Please submit your application by?23:59, Wednesday 19 April 2023
We reserve the right to close this vacancy before this date, should we receive sufficient applications. Please apply as soon as possible to ensure your application is considered.
Please note if you are appointed to work with the ICO you will be required to complete security clearance processes (identity and qualification checks plus Basic Disclosure level check of unspent criminal convictions).