Housekeeper Supervisor

Type: Permanent

Date Posted: 44994

Closing Date: 45024

Location: PH10 6DL

Salary: null

Housekeeper Supervisor

Job Overview

We are looking for housekeeper supervisor working on 4 day on 4 days off rota.

Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules.

Main Duties

-Leads a team to ensure the delivery of a high quality, timely, responsive, cost-effective, and pro-active service.

-Sets objectives and goals for the team and what the next steps/ priorities are to meet those goals

-Is responsible for all the QHSE requirements of their team for areas of accountability

-Communicates in an engaging way, ensuring inspiring and motivating messages are conveyed across all teams.

-Effectively resources the team in line with business requirements and takes a proactive approach through business forecasting.

-Manages performance management for the entire team, ensuring there are mireviews completed for all team members with clear next steps

-Uses initiative to identity talented colleagues across their teams and site to ensure they are developed/supported through their career aspirations and building a pipeline of successors.

-Ensures that engagement action plans are brought to and kept alive across the entire team, creating a positive environment that contributes to making Mitie a great place to work.

-Utilises the internal HR systems, people support services and guidance to promote best practice and enable their people management accountabilities.

-Ensures that all payroll and absence management process are effectively controlled to minimise disruptions and impacting on engagement levels.

-Coaches and develops their teams to be the best they can be at work enabling them to achieve their full potential.

-Brings to life the Mitie values daily ensuring they and their teams demonstrate the exceptional everyday.

-Leads on all employee formal meetings, such as any employee relations topics, restructuring, TUPE or any other consultations.

What we are looking for

-Has a strong standard of both literacy and numeracy skills

-They possess an intermediate knowledge level of all Microsoft office packages.

-Fully competent in the use of PCs and other types of technology

-Expert in the provision of soft services with experience in a similar industry.

-Has developed excellent written, verbal communication and negotiation skills to support them in their role.

-Fully capable of understanding and maintaining the confidentiality across the site and respecting the needs of all stakeholders.

-Understands the organisations goals and objectives and can bring these to life in theirs/their teams daily activities.

-Works well under pressure to meet the challenging deadlines for both operational and people aspects of their roles.

-Demonstrates forward thinking/planning, with a positive and can-do attitude and can flex their style to meet the needs of the business.

-Can effectively plan and manage own workloads, however, understands when to ask for support when needed.

-A strong manager with proven ability to lead, motivate, inspire and support a diverse team.

-The ability to be calm and composed under pressure,

-Good decision-making skills.

-Strong financial acumen with the ability to manage costs and ensure budgets are met.

-Represents Mitie and the client always in a professional, courteous, and confident manner.

-A team player with the ability to lead by example through operational excellence, strong interpersonal skills and the ability to interact at all levels.