About the role Availability Window Days From time To time Mon 19:00:00 23:00:00 Tue 19:00:00 23:00:00 Thu 09:00:00 19:00:00 Fri 09:00:00 19:00:00 Sat 09:00:00 19:00:00
Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it’s about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them. So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco. You will be responsible forDelivering your part of our customer shopping trip by: I ensure the van and trays I use are clean and kept tidy/organised. Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it. Ensuring trays are washed as part of the tray wash process. Loading the van as required, checking the van for roadworthiness. Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with. Taking care of products/deliveries as if they were my own. Explaining to the customer that they will not be charged any more for their substitutions. Delivering during the customers time slot. Calling the customer before arriving at their property if early. Calling the store/centre if running 30 or more minutes late. You will need Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers. Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’. Acting quickly to respond to the changing needs of our customers and embracing change within my store. Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me. Sharing ideas with my Manager and other colleagues on how we can improve our store for customers. A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points. What’s in it for you Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays) 10% Discount Card increasing to 15% after every pay for a 4 day period Life assurance Retirement saving plan Great colleague deals and discounts, saving you money on everyday purchases Uniform provided Click here to read more about the benefits we have available for our colleagues About usTesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We’re the UK’s number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It’s our people that make the difference every day – helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Proud member of the Disability Confident employer scheme
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.