CSD Practitioner – Ambulance Telephone Triage Nurse

Type: Permanent

Date Posted: 28-Mar-23

Closing Date: 27-Apr-23

Location: Winchester, SO21 2RU

Salary: Not specified

CSD Practitioner – Ambulance Telephone Triage Nurse

A Vacancy at South Central Ambulance Service NHS Foundation Trust.

We are looking to recruit reliable and enthusiastic Nurses to join our motivated, friendly and hardworking team of Clinical Practitioners based in Otterbourne, Winchester to support the smooth running of our 999 service. Applicants will need to have an up to date NMC/HCPC registration with extensive clinical experience.

As well as offering a great basic salary of £33,706 – £40,588 pro rata/ per annum, Candidates will receive the following unsocial allowances on top:

All day Saturday (midnight to midnight) as well as any week day after 8pm and before 6am – Time plus 30%

All day Sunday and public holidays (midnight to midnight) – Time plus 60%

We are offering a variety of hours from a minimum of 23 hours a week up to Full-Time hours of 37.5. Candidates will be required to work a variety of shifts which may include nights, weekends, bank holidays and religious holidays. CSD staff use a “self-roster” system allowing a flexible and positive work life balance.

We are looking for Nurses and Paramedics to work as part of our dynamic team where you will use your clinical judgement and extensive knowledge to carry out complex clinical assessments of patients, using a combination of telephone and video conversations. Video allows the clinician to link live directly to the patient and manage the scene, completing a live assessment of their clinical needs . You will be required to deal with sensitive information whilst providing appropriate advice and information to the patients in line with the clinical assessment software, care pathways, the latest evidence based research and current clinical guidelines. You will be supporting whole system healthcare, working with partner organisations to assess needs and plan care for communities and individuals.

Working as part of the team on the Clinical Support Desk you will be directly involved with live emergency calls helping with patient assessments and supporting non clinical colleagues as well as road staff.

You will be required to demonstrate excellent communication skills with a broad range of patients, family members and other healthcare professionals, often exploring and resolving complex clinical and social issues. Balancing the needs of our individual patients with the availability of resources and demand on the Service requires critical thinking and problem solving skills, team working, innovation and good IT skills.

Benefits we offer:
• Expert training and support from our dedicated in-house education team.
• A nationally recognized qualification in NHS Pathways.
• Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
• Enrolment into the NHS Pension Scheme.
• Access to continual professional development and opportunities within SCAS and the NHS.
• Occupational Health support along with an Employee Assistance Programme.
• NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing

Please be advised that should you have to move home as a result of taking up employment within the Trust you may be eligible for assistance with relocation costs up to the sum of £8,000 (subject to conditions outlined within the Trust Relocation Policy). Further information is available upon request.

About Us

South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.

The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.

We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.

Successful candidates will be required to complete a nine week full time training programme at commencement of post which is fully paid. This covers internal systems, NHS pathways assessments and call centre mentoring.

SCAS actively encourage and support CPD and offer a wide range of study sessions and courses. As a member of the CSD team you will be encouraged to support your clinical development and we offer 4 paid “clinical days” per year in addition.

This advert closes on Sunday 2 Apr 2023

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.