Contract Administrator Pay: £12.90 per hourLocation: 200 Dunkeld Road Perth PH1 3AQHours: Monday to Friday (35 hour week)Duration: 6 months, likely for extensionWorking: 3 days in the offcie per week, rest from home.This fast paced and rewarding role will involve answering inbound customer queries from business customers and third-party intermediaries via Telephone and Email as per service level agreements. Throughout these methods well be looking for you to promote and maintain a high level of customer service and account management. Youll maintain good working relationships with internal and external stakeholders. Youll be working towards set timescales using established guidelines, procedures, and process driven methodology both as part of a team and on your own initiative. As part of this well be looking for you to contribute ideas designed to improve customer service and efficiency across all processes. As well as inbound customer queries youll be assisting with the administration and processing of Business Energy Sales contracts for both new and existing customers. Ensuring that contracts are set up accurately and efficiently is a fundamental requirement of this role and will involve adhering to all Business Energy quality requirements throughout.What experience do you need? Admin experience.Planning and organisational skills.Analytical and communication skills.Customer service experience over the phone.Attention to detail.If this sounds like something you have the experience for and are interested in, then APPLY NOW’Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy.
Date Posted: 45002
Closing Date: 45031
Location: Perth, Perth & Kinross, PH1 3AQ
Salary: £12.90 per hour