Contact Centre Coordinator

Type: Permanent

Date Posted: 27-Mar-23

Closing Date: 10-Apr-23

Location: Epsom, Surrey, KT18 5AL

Salary: £20,000 to £21,333 per year

Contact Centre Coordinator

Customer Service Coordinator
Hybrid working | Department | Permanent | Full time
Up to £ 21,333 .00 depending on experience
37.5 hours per week

Are you passionate about customer service? Do you have a good standard of English? Then you could join the UK’s leading Healthcare Charity. We’re recruiting great people to our friendly, welcoming Contact Centre offering hybrid working. If you have strong experience in a customer-facing role, you could join us here.

As a Customer Service Coordinator at our Contact Centre, you’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment.

As a Customer Service Coordinator, you will:

Expertly handle all contact with our customers
Make good use of a number of channels, including calls, emails, live chat and social media
Ensure the customer journey is always seamless
Be part of an exciting, varied and dynamic environment
Bring your skills to deliver excellent customer service, every time
Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare – at Nuffield Health, we’ll take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.