Appointment Advisor – 27 Hours

Type: Permanent

Date Posted: 45014

Closing Date: 45020

Location: Warwick, CV34 6RQ

Salary: Not specified

Appointment Advisor – 27 Hours

Are you looking for a career where you can make a difference?With your support, what if every phone call you receive helped change someones life?When you are talking to women and men on the phone to arrange consultations, youll understand that they are facing an emotionally complex decision and you will find the right appointment for them in an impartial and caring way.The Appointment Advisor is the first point of contact for all BPAS clients. You will primarily make appointments and answer all client related queries in a professional and empathetic manner, ensuring you always provide an efficient client-centred service.Based in our Booking & Information centre in Leamington Spa, you get to work with a friendly group of people, in a modern well-equipped office that offers free parking, a break room with tea, coffee and snacks, and excellent facilities nearby for your
lunch break.Home to over 100 colleagues, the Booking & Information Centre (BIC) deal with over 6000 contacts on a weekly basis via phone and email. The BIC team are non-judgmental and offer first class client care.If you enjoy speaking to people over the phone and you have customer service experience then this could be the perfect role for you!As an advisor you are the first point of contact for BPAS clients which makes this role all the more rewarding.