2nd Line Application Support

Type: Contract

Date Posted: 24-Mar-23

Closing Date: 23-Apr-23

Location: Milton Keynes, Buckinghamshire, MK9 1HL

Salary: £200.00 to £250.00 per day

2nd Line Application Support

2nd Line Support Job Milton Keynes Initial 3 Month Contract £200-250 Outside IR35 Hybrid Working available

Your new company
You will be working in a technology team for global company leading in their industry based in Milton Keynes.

Your new role
As a 2nd Line support analyst, you will be responding to any escalated hardware or software issues within the organisation, logging and updating these queries on their ticket logging system. You will also be working in a driven team to combat any pressing IT queries and recording the process. You will also be required to escalate to 3rd line support when appropriate.

What you’ll need to succeed

Previous experience and exposure to 2nd Line support
Experience in application support
Ability to be proactive and take initiative to solve any persistent IT issues
Outstanding communication skills (verbal and written), in order to understand the queries and provide excellent customer-orientated service
Ability to work in a team
Great understanding of various softwares and hardware

What you’ll get in return
You will be working at a leading organisation in their industry for an initial 3 month contract with views to extend and a day rate between £200-250 a day outside IR35. Our client offers hybrid working as well where you can work from home for 2-3 days a week. This role has flexible working patterns which means that you might be working during evening or weekends. Additionally, you will have the chance to develop your skills within infrastructure as you

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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