Making a claim for universal credit

To make a claim for universal credit you must complete the online application form available on the website.

Once you submit your claim you will be notified of any further steps you need to do before your application can be considered for universal credit.

If you have any questions about your claim you can contact us or use the universal credit forum for guidance and support on anything related to universal credit, it’s a free voluntary support service.

Before You Apply, you will need:

  • Bank or building society account details
  • A valid email address
  • Housing details (Tenancy Agreement) Proof of rent)
  • Proof of income (Payslips) if any.
  • Proof of savings and investments.
  • Childcare costs – If you’re applying for the childcare element.

It’s important that the information you provide is correct, incorrect or out of date information can affect when you get paid and how much.

You’ll need any of these three documents to verify your identity online:

  • Passport
  • Driving Licence
  • Debit or credit card

If your identity cannot be verified online

When you attended your first interview at your local jobcentre plus, you will need to provide a minimum of three forms for proof of identity.

For example:

  • Council Tax Document
  • Permanent Residence Card
  • UK Registration Certificate

If you’re unsure of what documents you can use to verify your identity use our free helpline.

See if you’re Eligible to Make a Claim for Universal Credit

Already receive any of the six income based benefits? You will be transferred to universal credit any time over the next five years. All of these benefits will be replaced by universal credit by 2023.

You do not need to do anything if you’re already in receipt of any of these benefits to change over to universal credit.

When your benefits stop or change for any reason, you will be transferred over to the new universal credit system. This may result in you making a brand new claim, you will also be required to attend the jobcentre for an interview.

How much Universal Credit Will I Get?

Award amounts are based on your circumstances, claiming as a couple or single person offers standard rates, take a look at our universal credit calculator for a more accurate view.

  • Single claimant aged under 25: £251.77 per month
  • Single claimant aged 25 or over: £317.82 per month
  • Joint claimants both aged under 25: £395.20 per month
  • Joint claimants either aged 25 or over: £498.89 per month

Additional element’s and awards are subject to the claimant’s circumstances, if you begin work or need childcare you can make changes to your claim on your online journal.

When you’re ready you can begin your application.

Apply Now

Who Can Claim Universal Credit?

Anybody under the state pension age can claim universal credit, you must be on a low income or out of work to be eligible. You mustn’t have savings of more than 16,000 and you must be 18 or over. There are some exceptions for care leavers.

How Does Universal Credit Work?

Universal credit works by replacing all of the legacy benefits, instead of claiming separate benefits for different circumstances you will now only need to use universal credit for all your benefit needs.

Is Universal Credit Taxable?

You do not need to pay any tax on your universal credit award, there may be some additional elements that are taxable. But any amount you receive from universal credit alone is not table.