All posts tagged Professor John Seddon

“I know why Universal Credit IT is failing” John Seddon message for Margaret Hodge

Press Release from John Seddon’s Office Service design expert Professor John Seddon has a message for Margaret Hodge today as she chairs another session of the Public Accounts Committee on the implementation of Universal Credit this afternoon. “The National Audit […]

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Universal Credit: a brilliant idea guaranteed to fail

 Guest article by Professor John Seddon While we should take our hats off to Iain Duncan Smith for his thorough analysis of social welfare problems, he is

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